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FREQUENTLY ASKED QUESTIONS
Reservations
Guest Rooms
Airport Transportation / Shuttle Service
Other FAQs
How can I make a Reservation?
Reservation may be made through our Hotel Website, Phone or Email.
What is required to make a Reservation?
1. Guest Name 2. Arrival & Departure Dates 3. Number of persons 4. Contact Number 5. Credit Card to guarantee.
What time is Check In & Check Out?
Check In Time is at 3:00 PM. Check Out Time is at 12:00 PM.
What is the Cancellation or No-Show Policy?
Cancellation and No-Show Policies differ based on the Package chosen. You may find the details on your Reservation.
What are the Front Desk hours?
Our Front Desk is open 24 hours a day, 7 days a week.
I am arriving in the Early Morning hours, when should I book my room?
Hotel’s Standard Check In Time is at 3:00 PM. Anytime before that may have a fee, please call for more information.
Is Late Check Out possible?
Check Out time is 12:00 pm, anytime after that may receive a fee. Please call for more information.
Can I store my Luggage before Check In/after Check Out?
Yes, you may store your luggage. Kindly inquire with our Front Desk Staff for more details.
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